Our company team can offer all necessary solutions and information, which will ensure the company growth to anyone who is committed to the long term company prosperity and understands that the investment into human resources is the best investment.
Hence the customer satisfaction and service quality is for us the most important, our Training educational programmes meet the highest professional requirements to satisfy even the most demanding customer.
We look forward to meeting you at one of our trainings and we hope that you will choose from ouroffer.
Activity list
1. IDENTIFICATION AND ANALYSIS OF TRAINING NEEDS
2. SELECTION OF THE SOME TRAINING PROGRAMMES
Modules for managers
– Assessment interviews
– Employee management
– Team motivation and team work
– Effective communication
– Conducting of meetings
– Assertive conduct
– Time management
– Personal and professional development
– Presentation – manager’s image
– Strategic management
– Methods for solving of disputes
– Project management
– Business negotiations
– Sale psychology
– Communication with the customer
– How to gain and keep the customers
– Telemarketing
– Organising of the administration
– Ethics and social style
– Stress relieving and relaxation program
– Etiquette
– Diplomatic protocol
– Professional look
4. SOFTWARE TRAINING
Word, Windows, Internet, Excel, Access,
Lotus Notes, MS Project, Business Object
Background knowledge of create of web page – html
Background knowledge of programming of webnest – html, php